Customers that use HPE 3PAR StoreServs with 3PAR OS 3.2.1 or 3.2.2 and VMware ESXi 5.5 U2 or later, might notice one or more of the following symptoms:
- hosts lose connectivity to a VMFS5 datastore
- hosts disconnect from the vCenter
- VMs hang during I/O operations
- you see the messages like these in the vobd.log or vCenter Events tab
Lost access to volume <uuid><volume name> due to connectivity issues. Recovery attempt is in progress and the outcome will be reported shortly
- you see the following messages in the vmkernel.log
ATS Miscompare detected beween test and set HB images at offset XXX on vol YYY
2015-11-20T22:12:47.194Z cpu13:33467)ScsiDeviceIO: 2645: Cmd(0x439dd0d7c400) 0x89, CmdSN 0x2f3dd6 from world 3937473 to dev "naa.50002ac0049412fa" failed H:0x0 D:0x2 P:0x0 Valid sense data: 0xe 0x1d 0x0.
Interestingly, not only HPE is affected by this. Multiple vendors have the same issue. VMware described this issue in KB2113956. HPE has published a customer advisory about this.
If you have trouble and you can update, you can use this workaround. Disable ATS heartbeat for VMFS5 datastores. VMFS3 datastores are not affected by this issue. To disable ATS heartbeat, you can use this PowerCLI one-liner: