End of support for HPE Data Protector 7.0x & 8.0x

This posting is ~7 years years old. You should keep this in mind. IT is a short living business. This information might be outdated.

Today I got an email from HPE, which has informed me of the imminent end of support for HPE Data Protector 7.0x 8.0x. As of June 30, 2016, HPE will offer no new updates or patches for Data Protector 7.0x and 8.0x. This means that

  • Telephone and email support
  • new security updates, and
  • new product updates

will be phased out. The self-help support will be continued until June 30, 2018. Self-help includes access to the knowledge base, current patches and access to known problems.

Data Protector 8.1x will be under support until June 30, 2017. The self-help support for Data Protector 8.1x will be continued until June 30, 2019.

Please note, that you need new license keys if you want to update Data Protector 7.0x or 8.0x to Data Protector 9. To gain new license keys, you need an active support contract. If you have valid Data Protector 8.1 license keys, you don’t need new license keys.

Don’t hesitate to leave a comment if you need further information.

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Patrick Terlisten
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2 thoughts on “End of support for HPE Data Protector 7.0x & 8.0x

  1. Gerardo Muñoz

    Could you explain me, what this error: Vendor specific error: OB2_WriteObjData() means?
    We have an oracle 11.2.04DB, it is backed up with HP data Protector, and sometimes the backup completes with errors with this stack message:
    RMAN-00571: ===========================================================
    RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
    RMAN-00571: ===========================================================
    RMAN-12005: error during channel cleanup
    ORA-19558: error de-allocating device
    ORA-19557: device error, device type: SBT_TAPE, device name:
    ORA-27026: skgfrls: sbtend returned error
    ORA-19511: Error received from media manager layer, error text:
    Vendor specific error: OB2_WriteObjData() failed! ERR(0)


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