HP Data Protector: JSONizer error when restoring from StoreOnce

This posting is ~5 years years old. You should keep this in mind. IT is a short living business. This information might be outdated.

After installing the Data Protector patch bundle 8.13, you may ran into this error when trying to restore data from a HP StoreOnce appliance.

This problem is known and it is described in QCCR2A56465. A fix is available (new BMA, CMA, MMA and RMA binaries). Simply open a service request and ask for the fix. Make sure that you add a copy of the session messages or a screenshot to the service request.

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Patrick Terlisten

vcloudnine.de is the personal blog of Patrick Terlisten. Patrick has a strong focus on virtualization & cloud solutions, but also storage, networking, and IT infrastructure in general. He is a fan of Lean Management and agile methods, and practices continuous improvement whereever it is possible.

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