HP StoreOnce Backup System software version 3.13.0 is available

This posting is ~4 years years old. You should keep this in mind. IT is a short living business. This information might be outdated.

Since september 2015, the latest version of HP StoreOnce backup system software is available. The latest release 3.13.0 is available for HP StoreOnce VSA, 6500, B6200 multi-node and all single node systems running software version 3.x. This also applies to some D2D 2500, 4100 and 4300 single-node backup systems running software versions 2.x. Make sure that you take a look into customer notice c03729283 for details on performing the conversion.

This release comes with some nice enhancements, e.g.

  • support for jumbo frames
  • 1 TB, 5 TB and 10 TB thin provisioned disks are now supported for the VSA
  • VSA Hyper-V PowerShell Installer script
  • HP StoreOnce VSA Ubuntu KVM bash Installer
  • Single Entitlement page on the HP StoreOnce GUI

Two fixes caught my attention, because I saw both of them in the wild:

  • Fixed issue where running NAS Replication data jobs are cancelled when files on target share are simultaneously accessed (BZ 63232)

I saw this error in environments, where customers used StoreOnce CIFS shares as backup target with Veeam Endpoint Backup together with StoreOnce Replication.

  • Fixed issue where NAS CIFS shares are inaccessible when special characters are in the share description (BZ 62263)

I ran into this issue some months ago and wrote about it (HP StoreOnce: Avoid special characters in NAS share description). I was in contact with the StoreOnce engineering because of this issue. Cool that this has been fixed!

I strongly recommend to update to 3.13.0! You can download the software from the HP Software Depot (make sure that you download the right StoreOnce software for your HW appliance or VSA!). All you need is a HP Passport login. To update the software, upload the RPM into the repository folder on the appliance with SFTP. Login using SSH and execute three simple commands.

The update takes only a few minutes. Subsequently, the appliance reboots.

Patrick Terlisten
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1 thought on “HP StoreOnce Backup System software version 3.13.0 is available

  1. michael mugaiga

    I’m trying to update HP store once 4500 with firmware version 3.9.4 to 3.13.9 but I’m getting the error system error. I’m not able to get any firmware version lower than 13.13.9, secondly can I upgrade to the latest version without following a sequential upgrade procedure as HP shows in update guide.

    Please see below here for where the upgrade fails. any assistance will be highly appreciated.

    # system update packages

    Verifying staged package repository integrity.
    Package stage area verification successful.
    Updating cluster from version ‘3.9.4-1411.2’ to ‘3.13.9-1843.1’.
    Reboot will occur after update completes.
    Installing update tool packages. Can take 5 minutes to complete.
    Installing: D2D_UpdateTools
    Install successful
    Update tool package installation successful. 0 minutes elapsed.
    Updating from version ‘3.9.4-1411.2’ to ‘3.13.9-1843.1’.
    Reboot will occur after update completes.
    ERROR Upgrading from 3.9.4 to 3.13.9 is not supported.
    Removing update tools packages.
    Update encountered system error(s) before starting the update.


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