Tag Archives: hp

Checking the 3PAR Quorum Witness appliance

Two 3PAR StoreServs running in a Peer Persistence setup lost the connection to the Quorum Witness appliance. The appliance is an important part of a 3PAR Peer Persistence setup, because it acts as a tie-breaker in a split-brain scenario.

While analyzing this issue, I saw this message in the 3PAR Management Console:

In addition to that, the customer got e-mails that the 3PAR StoreServ arrays lost the connection to the Quorum Witness appliance. In my case, the CouchDB process died. A restart of the appliance brought it back online.

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Routed Port vs. Switch Virtual Interface (SVI)

Many years ago, networks consisted of repeaters, bridges and router. Switches are the successors of the bridges. A switch is nothing else than a multiport bridge, and a traditional switch doesn’t know how to pass traffic to a different broadcast domains (VLANs). Passing traffic between different broadcast domains, is a job for a router. A router has an IP interface in each broadcast domain, and the IP interface is used by the clients in the broadcast domain as a gateway.

Switch Virtual Interface

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HPE 3PAR OS updates that fix VMware VAAI ATS Heartbeat issue

Customers that use HPE 3PAR StoreServs with 3PAR OS 3.2.1 or 3.2.2 and VMware ESXi 5.5 U2 or later, might notice one or more of the following symptoms:

  • hosts lose connectivity to a VMFS5 datastore
  • hosts disconnect from the vCenter
  • VMs hang during I/O operations
  • you see the messages like these in the vobd.log or vCenter Events tab

  • you see the following messages in the vmkernel.log

Interestingly, not only HPE is affected by this. Multiple vendors have the same issue. VMware described this issue in KB2113956. HPE has published a customer advisory about this.

Workaround

If you have trouble and you can update, you can use this workaround. Disable ATS heartbeat for VMFS5 datastores. VMFS3 datastores are not affected by this issue. To disable ATS heartbeat, you can use this PowerCLI one-liner:

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HPE StoreVirtual – Managers and Quorum

HPE StoreVirtual is a scale-out storage platform, that is designed to meet the needs of virtualized environments. It’s based on LeftHand OS and because the magic is a piece of software, HPE StoreVirtual is available as HPE ProLiant/ BladeSystem-based hardware, or as Virtual Storage Appliance (VSA) for VMware ESXi, Microsoft Hyper-V and KVM. It comes with an all-inclusive enterprise feature set. This feature set provides

  • Storage clustering
  • Network RAID
  • Thin Provisioning (with support for space reclamation)
  • Snapshots
  • Asynchronous and synchronous replication across multiple sites
  • Automated software upgrades and self-healing storage
  • Adaptive Optimization (Tiering)

The license is alway all-inclusive. There is no need to license individual features.

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HPE StoreVirtual REST API

Representational State Transfer (REST) APIs are all the rage. REST was defined by Roy Thomas Fielding in his PhD dissertation “Architectural Styles and the Design of Network-based Software Architectures“. The architectural style of REST describes six constraints:

  • Uniform interface
  • Stateless
  • Cacheable
  • Client – Server communication
  • Layered system
  • Code on demand

RESTful APIs typically use HTTP and HTTP verbs (GET, POST, PUT, DELETE, etc.) to send data to, or retrieve data from remote systems. To do so, REST APIs use Uniform Resource Identifiers (URIs) to interact with remote systems. Thus, a client can interact with a remote system over a REST API using standard HTTP URIs and HTTP verbs. For the data transfer, common internet media types, like JSON or XML are used. It’s important to understand that REST is not a standard per se. But most implementations make use of standards such as HTTP, URI, JSON or XML.

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HPE Hyper Converged 380 – A look under the hood

In March 2016, HPE CEO Meg Whitman announced a ProLiant-based HCI solution, that should be easier to use and cheaper than Nutanix.

This isn’t HPEs first dance on this floor. In August 2015, HP launched the Hyper Converged 250 System (HC250), which is based on the Apollo server platform. The HW design of the HC250 comes close to a Nutanix Block, because the Apollo platform supports up to four nodes in 2U. Let me say this clear: The Hyper Converged 380 (HC380) is not a replacement for the HC250! And before the HC250, HPE offered the Converged System 200-HC StoreVirtual and 200-HC EVO:RAIL (different models).

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End of support for HPE Data Protector 7.0x & 8.0x

Today I got an email from HPE, which has informed me of the imminent end of support for HPE Data Protector 7.0x 8.0x. As of June 30, 2016, HPE will offer no new updates or patches for Data Protector 7.0x and 8.0x. This means that

  • Telephone and email support
  • new security updates, and
  • new product updates

will be phased out. The self-help support will be continued until June 30, 2018. Self-help includes access to the knowledge base, current patches and access to known problems.

Data Protector 8.1x will be under support until June 30, 2017. The self-help support for Data Protector 8.1x will be continued until June 30, 2019.

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HPE Data Protector 9.05: SAN backups failing back to NBDSSL

Last year in December, I updated the first customer from HPE Data Protector 9.04 to 9.05. Immediately after the first tests I noticed, that backups were made using the NBDSSL transport. I expected that the SAN transport would be used, because the prerequisites were met and it has worked until the update. I opened a case at the HPE support und I was advised to install the hotfix QCIM2A65619. With this hotfix, several files were replaced:

x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\DpSessionLogger.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\ViAPI.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\vCloudAPI.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\DPComServer.exe
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\vepalib_vmware.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\vepa_util.exe
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\vepa_bar.exe
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\vepalib_vcd.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\DPHostingEnvironmentComponent.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\CDpDataMoverComponent.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\vepalib_hyperv.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\bin\components\DpBackendService.dll
x8664\A.09.00\VEPA\DP_HOME_DIR\lib\vddk

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HPE Data Protector VE Integration/ VMware best practice

The Virtual Environment Integration (VE Integration) provides protection of VMs in virtual server environments. It is used o integrate HPE Data Protector with various virtualization environments, currently VMware vSphere and Microsoft Hyper-V. For Citrix XenServer is a script solution available. I will focus on VMware vSphere.

What is possible?

I took this table from the “HPE Data Protector 9.00 Integration Guide for Virtualization”.

Feature VE Integration
Online backup
Crash-consistent backup
Application-consistent backup
Granularity vmdk, vmx
Full/ Incremental/ Differential ✓/ ✓/ ✓
Support for changed block tracking (CBT)
Where does the Data Protector component need to be installed? backup host
Extra licenses needed 1x On-Line Extension per ESXi host

As you can see, Data Protector offers all you need to create a crash-consistent backup of your VMs. HPE Data Protector relies on the VMware vSphere Storage APIs – Data Protection (formerly known as VMware vStorage APIs for Data Protection or VADP). Data Protector has to use the same API as Veeam, CommVault Simpana or any other product that can be used to backup VMs in a VMware vSphere environment. Therefore, most software products offer the same features.

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Data Protector: Exchange backup failes because of database lock

Today I had a customer call, where a Exchange 2010 backup repeatedly failed. HPE Data Protector was unable to create a differential or incremental backup. For each database, the following error was logged:

Interestingly, there was no other backup session running. But the night before, the backup jobs failed because of a network failure.

The solution is easy. This error is caused by a wrong information in the Data Protector database. To remove this, open an administrative CMD on the Data Protector Cell Manager and run this omnidbutil command:

This command  will free up the locked resources in the Data Protector database.Then, run the job again.

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