Tag Archives: office 365

Missing Microsoft Teams calendar tab with on-premise Exchange

Microsoft Teams got a big push due to the current COVID19 crisis and many of my customers deployed it in the past weeks. At ML Network, we are using Microsoft Teams for more than a year, and we don’t want to miss it anymore.

Source: Microsoft

We are running Exchange 2016 on-premises, currently CU16. We were missing the calendar tab in Teams since we started with Microsoft Teams. when you do some research about this issue, you will find many threads and blog posts, but these are the two key facts:

  • it is supported with on-premises hybrid Exchange deployments
  • it works flawless with Exchange Online

Our Exchange is configured as full-hybrid mode deployment. I did this as we deployed Office 365 at our organization.

Let’s summarize:

  • Exchange 2016 CU16
  • Hybrid Deployment
  • Office 365 with Teams enabled
  • no calendar tab when the Exchange mailbox is hosted on-premises

OAuth FTW!

While doing an Exchange Hybrid deployment for one of my customers some weeks ago, I’ve stumbled over an OAuth error message at the end of the Hybric Connection Wizard. The message was HCW8064

“HCW has completed, but was not able to perform the OAuth portion of your Hybrid configuration”

We were not able to fix this. Microsoft offers two solutions:

Yesterday I did the upgrade from CU15 to CU16 on our Exchange server and while watching the progress bar I did some research on this issue again. I found strong evidence that Microsoft Teams needs working OAuth to display the calendar tab and access the on-premises hosted mailbox. So I gave it a try and used the latest version of the HCW wizard.

What should I say? No OAuth configuration error and after a restart of Microsoft Teams, the calendar tab appeared.

Lessons Learned:

  • always use the latest CU für Exchange
  • always use the latest HCW Wizard

Connecting to Exchange Online with PowerShell

The task was simple: Change the alias and the primary SMTP address of a Microsoft Teams team. This can be done by changing the alias and the SMTP address of the underlaying Office 365 group. But how? All you need is a PowerShell connection to Exchange Online.

All you need is a PowerShell on your local computer and Office 365 credentials with the necessary privileges.

First we need to provide the necessary credentials.

A windows will come up and you must enter your Office365 credentials.

The next step is to create a PowerShell remote session with Exchange Online.

Please note that basic auth will be disabled in October 2020!

To connect to this remote session, use Import-PSSession.

When you finished your work, make sure to remove the remote session with Remove-PSSession!

Office 365 – Outlook keeps prompting for password

This posting is ~2 years years old. You should keep this in mind. IT is a short living business. This information might be outdated.

This is only a short blog post to  document a solution for a very annoying problem. After the automatic update of my Outlook to the latest Office 365 build (version 1809), it has started to prompting for credentials. I’m using Outlook to access a Microsoft Exchange 2016 server (on-premises), without any hybrid configuration. A pretty simple and plain Exchange 2016 on-prem deployment.

I knew, that it has to be related to Office 365, because the Outlook 2016 on my PC at the office was not affected. Only the two Office 365 deployments on my ThinkPad T480s and ThinkPad X250.

To make this long story short: ExcludeExplicitO365Endpoint  is the key! You have to add a DWORD under HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover.

HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\autodiscover
DWORD: ExcludeExplicitO365Endpoint
Value = 1

Restart your computer and the annoying credentials prompts are gone.

Stop using your work email for your Microsoft account

This posting is ~3 years years old. You should keep this in mind. IT is a short living business. This information might be outdated.

Microsoft two different logins for their services:

  • Microsoft Account (former Live ID)
  • work or school account (Azure AD)

Both are located in different directories. The Microsoft account is located in another user database at Microsoft, as a work or school account. Latter are located in a Azure AD, which is associated with a customer. Both account types are identified using the email address. Microsoft accounts are used for service like Skype, OneDrive, but also for the Microsoft Certified Professional portal. Work or school accounts are mainly used for Office 365 and Azure.

You can use your work email address for your Microsoft account, until someone creates an Azure AD, and a work or school account with the same email address is created. From this point, your login experience with the different Microsoft services will getting worse. The main problem is, that Microsoft tries to find the given account in one of their directories, and it seems that they prefer Azure AD. So the login will work, but the content of the user profile will be different, because it’s a different account.

This is a screenshot from the new login screen. As you can see, there is no way to choose if you wish to login with a work/ school or Microsoft account.

Sign in to Microsoft Azure

Patrick Terlisten/ www.vcloudnine.de/ Creative Commons CC0

This is the old login experience, where you can choose between work/ school and Microsoft account.

Sign in to Microsoft Azure

Patrick Terlisten/ www.vcloudnine.de/ Creative Commons CC0

Microsoft calls this an AzureAD and Microsoft account overlap, and they identified this as an issue. As a result, Microsoft denies the creation Microsoft accounts using a work or school email addresses, when the email domain is configured in Azure AD. Microsoft has published a blog post to address this issue: Cleaning up the #AzureAD and Microsoft account overlap

Because of this, you should avoid using your work email address for your personal Microsoft account. Even if this Microsoft account is linked to your MCP/ MCSE certifications. It is not a problem to use your personal Microsoft account, with your personal email address, for your certifications. And it is not a problem to link this account to a Microsoft partner account (as in my case).

Maybe it will be possible to merge Microsoft and work/ school accounts someday. There is an ongoing discussion about this since 2013 (Merge office365 and live accounts that use the same email address).

To remove your work or school email address from your personal Microsoft account, follow the instructions in this support artice (Rename your personal account).

Choose one, choose wisely – Office 365 tenant name

This posting is ~3 years years old. You should keep this in mind. IT is a short living business. This information might be outdated.

In the last months I came across several customers that were in the process to evaluate, or to deploy Office 365. It usually started with a Office 365 trial, that some of the IT guys started to play around with. Weeks or months later, during the proof-of-concept or during the final deployment, the customer had to choose a Office 365 tenant name. That is the part before .onmicrosoft.com.

Office 365 User ID Creation

Patrick Terlisten/ www.vcloudnine.de/ Creative Commons CC0

I had it multiple times, that the desired tenant name was already taken. Bummer. But the customer wants to move on, so the customer decided to take another another name. For example, they added the post code to the name, or a random string. To their surprise, I put my veto on it. They immediately understood why, after I explained the importance of the tenant name.

The tenant name is visible for everyone

When using Sharepoint or OneDrive for Business, the Office 365 tenant name is part of the URL to access the service. Due to this, the tenant name is visible for everyone, including your customers. And no one wants to click on a link that points to noobslayer4711.onmicrosoft.com.

How to build a good tenant name

When thinking about the tenant name, make sure that you involve all necessary people of your company. Make sure that the management and marketing have agreed, when you recommend a specific tenant name.

Don’t use long names, or tenant names with numbers at the end. They might look suspicious and randomly generated. Make sure, that the tenant name does not include parts that might change in the near future, for example the legal form of your company.

Don’t add the current year, month or a date to it. Don’t add things like “online” or “24” to it, except it’s part of the companies name.

If you have created a tenant during a trial or during a proof-of-concept, try to reactivate it, especially, if the tenant uses the desired name.

Currently, you can’t change the Office 365 tenant name. I don’t know if Microsoft plans to make this possible.

How to reclaim a tenant name

As far as I know there is no process for reclaiming a tenant name instantly. When the last subscription of a tenant expires, the tenant becomes inactive. After 30 days, the tenant will be decomissioned. But it takes several months, until a tenant name can be used again.

As I said: Choose one, choose wisely…